All orders placed before 2pm (CET) on working days (Monday-Friday) are handled the same day and will be shipped out via UPS standard once payment has been received. Orders placed after 2pm (CET) or on weekends will be processed and shipped out the next working day. 

Jitsie only ships to the following countries: Austria, Belgium, Bulgaria, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom.

Please note that Jitsie does not ship to PO Box addresses. Always provide a physical address on all orders.

After your order has been shipped, you will receive an email with the UPS tracking number. To track your shipment and see its expected delivery date, visit and enter the tracking number.

For further information, please do not hesitate to contact our customer service team and they'll be happy to answer your questions: